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Training course summary |
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Datrix Training deliver this 3-day course aimed at IT professionals involved in the delivery of business-focused IT services.
It is aimed at all personnel who wish to become familiar with Best Practice for IT Service Management, as defined in the OGC IT Infrastructure Library.
It also provides participants with an opportunity to gain a recognised entry-level professional qualification in IT Service Management. This certificate is a pre-requisite for further ITSM-related education.
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