The Professional Receptionist Seminar
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The Professional Receptionist Seminar At Pitman Training London and Manchester.
If you're responsible for making your organisation's first impression on callers and visitors, this receptionist training seminar is a must!
We'll help you understand the importance of the receptionist's role and explain how to project the best image for your organisation.
Only £321.80 pp.
Book Now!
Call 0330 363 3620 or visit www.holborntraining.co.uk
This seminar will teach you how to carry out your receptionist duties with polish and elan, making everyone welcome and winning the respect of your colleagues and management - they'll notice the difference immediately on your return to work!
Following the seminar, you'll demonstrate increased work effectiveness and application of the key responsibilities involved in this job role.
Any grey areas concerning what is expected of you in your role as a receptionist will be clarified, giving you greater confidence at work.
You'll get a workbook with practical exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace and the opportunity to gain a widely recognised Pitman Training Certificate.
Many attendees use this course as the starting point for a future career as an administrator or secretary. After all, having a Pitman Training course on your CV can only be impressive!
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Further Details
In one action-packed day, you'll learn:
How to make a first impression people will remember
To review best telephone practice and learn how to direct calls correctly
How to develop strategies for dealing with difficult people and situations
How to receive visitors professionally
To develop effective listening skills and focus on customer care
How to stay motivated and be part of the company team
Who Should Attend This Seminar?
Staff who are representing the company in a front line receptionist position or who are asked to deputise in this important role from time to time.
For dates, just call our friendly Course Advisors on 0330 363 3620 or visit www.holborntraining.co.uk
This Training Course is taught in classrooms in the following locations:
Manchester
London WC
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
