Key Account Management
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Other Management Training courses
| Foundation Management Development Programme |
| Managing in a Matrix |
We engage will all customers to fully understand the needs of the business and ensure the programme is tailored for maximum benefit to the organisation and the individual.
Modern business demands that account managers develop stable, long-term relationships with their customers. Key Account Management brings a professional, structured and strategic approach to the development of opportunities with key customers. Only by understanding and employing these professional skills can account managers hope to realise the full potential locked in these key accounts.
This course will equip account managers with the skills and tools to develop and implement detailed dynamic account strategies and plans for their key accounts. Using their own customers as case studies, participants establish how 'best practice' principles can be applied to managing their own key accounts whilst adding immediate value into the organisation.
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Further Details
Individual benefits
Delegates will benefit by developing a relationship-based approach to the account management role, while mastering a wide range of professional and transferable business skills. Delegates will learn how to develop strategic plans to realise your own potential and that of your portfolio.
Organisational benefits
Organisations will benefit from their account managers taking an proactive role in the strategic management process, recognising what can be achieved with each account and developing the potential in their account portfolio. The organisation will realise higher turnover, profit and a more structured and effective selling processes. As well as a more 'joined up' approach to account management throughout the business.
Who is the course for
This course is for those who have responsibility for managing face-to-face relationships with customers that have a significant impact on achieving the organisation's business objectives and revenue.
Who is the course for
This course is for those who have responsibility for managing face-to-face relationships with customers that have a significant impact on achieving the organisation's business objectives and revenue.
To discuss this further please contact Callum on 0845 257 0428 or email callum@fourthirds.com
This Training Course is available at the following locations:
Aberdeen
Dundee
Dumfries
Edinburgh
Falkirk
Glasgow
Galshiels
Kilmarnock
Kirkwall
Kirkaldy
Motherwell
Paisley
Perth
Inverness
Belfast
Durham
Darlington
Harrogate
Hull
Leeds
Newcastle
Sunderland
Cleveland
Wakefield
York
Blackburn
Bradford
Bolton
Carlisle
Chester
Crewe
Blackpool
Huddersfield
Halifax
Liverpool
Lancaster
Manchester
Oldham
Preston
Stockport
Warrington
Wigan
Cambridge
Colchester
Derby
Doncaster
Ipswich
Leicester
Lincoln
Nottingham
Norwich
Peterborough
Sheffield
Birmingham
Coventry
Stoke on Trent
Telford
Dudley
Hereford
Northampton
Worcester
Walsall
Wolverhampton
Cardiff
Llandrindod
Llandudno
Newport
Swansea
Shrewsbury
Bath
Bournemouth
Bristol
Dorchester
Exeter
Gloucester
Plymouth
Swindon
Salisbury
Taunton
Torquay
Truro
St. Albans
Brighton
Chelmsford
Canterbury
Guildford
Hemel Hempstead
Luton
Medway
Milton Keynes
Oxford
Portsmouth
Reading
Redhill
Stevenage
Slough
Southampton
Southend on Sea
Tonbridge
Bromley
Croydon
Dartford
London E
London EC
Enfield
Harlow
Ilford
Kingston upon Thames
London N
London NW
Romford
London SE
Sutton
London SW
Twickenham
Southall
London W
London WC
Watford
Shetland Isles
Outer Hebrides
Isle of Man
Guernsey
Jersey
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
