Essential Coaching Skills - 2 days
In this practical and highly interactive workshop you will learn how to make coaching part of your natural style. As well as practicing on trainer-written examples, you will be encouraged to work on your own cases. Consequently, you will leave the workshop with a detailed understanding of what coaching is, why it works so well and how to apply it to improve people’s performance in real situations.
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Further Details
Essential Coaching Skills
Coaching skills are essential to managers in modern ‘knowledge’ organisations. When equipped with these skills, managers can help their staff learn while performing – delegation, projects, new tasks, new situations, challenging objectives all become opportunities for staff to learn while getting the job done.
This not only increases their motivation, job satisfaction and value, it becomes an essential part of your ‘employer branding’ which, in turn, makes it easier to attract and retain talented people.
In this practical and highly interactive workshop you will learn how to make coaching part of your natural style. As well as practicing on trainer-written examples, you will be encouraged to work on your own cases. Consequently, you will leave the workshop with a detailed understanding of what coaching is, why it works so well and how to apply it to improve people’s performance in real situations.
Workshop Objectives
§ Understand what coaching is, how it benefits you, your staff and your organisation.
§ Understand the psychology of coaching – why it works so well.
§ Understand the GROW framework and how to tailor it to different coaching situations.
§ Practice vital coaching skills and tailoring the GROW framework in progressively more challenging situations.
§ Plan realistic implementation goals and strategies.
Who will the Workshop benefit?
Junior to middle managers, project team leaders, internal consultants.
Workshop Duration
2 days
Workshop Content
DAY ONE
Welcome and Introductions
§ Course aims and objectives
§ Personal learning goals
Understanding coaching
§ What is coaching?
§ The way people learn.
§ How coaching helps learning & performance.
§ The learning & performance cycles.
Core coaching skills
§ The psychology of coaching.
§ The power of probing.
§ Understanding and using different types of probing.
§ The GROW framework.
§ Framing, why it is important and how to do it effectively.
§ Giving positive & negative feedback like a coach.
Skills practice exercises.
§ Practice on Trainer-written exercises.
§ Practice on participants’ own cases.
DAY TWO
Coaching in challenging situations
§ Coaching confidence, framing and state.
§ Tailoring GROW to different situations.
§ Under-performance, what is it?
§ The four reasons for under-performance.
§ A structured approach to tackling under-performance.
§ Applying Situational Leadership to under-performance and to staff development.
§ The difference between accidental learning and deliberate learning.
§ Drawing out talent with the value model.
§ Deliberate learning from delegation, assignments and projects.
§ Practice on participants’ own cases.
Skills practice exercises
§ Practice on Trainer-written exercises.
§ Practice on participants’ own cases.
Implementing what you have learned
§ Implementation obstacles.
§ Deliberate learning opportunities.
§ Continuous learning by maintaining a learning log.
§ Working with your own coach.
§ How to coach yourself.
This Training Course is taught in classrooms in the following locations:
London SW
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
