Further Details
As more organisations opt for non-hierarchical structures, staff have become empowered - which means they’re more responsible and more accountable. The onus for enabling staff in this way rests with the manager. Their role is changing from task-oriented controller to leader, coach and mentor, bringing with it new responsibilities and skills.
This course will equip managers with these skill sets. You’ll gain hands-on experience of putting the one-to-one skills model into practice: rapport building, counselling, training (tutoring), performance monitoring (confronting) and developmental coaching (career, networking).
Key focus
• Change from a task oriented controller to people oriented coach
• Improve and manage staff development and performance
• Be aware of your own behavioural style and how this affects others
• The barriers to effective coaching
• Understanding the "Coachee"
• Planning and follow up strategies – tools and techniques for the effective mentor
Who will benefit
Managers who want to more effectively empower and develop their staff through coaching and mentoring.
Guide price
£1,095 (First Delegate Rate) £985 (Additional Delegate Rate) |
