Business Communication Skills - 2 days

Powerful communication techniques are vital for anyone who needs to influence others to achieve results. You need to influence both colleagues and clients to achieve your own and your organisation's goals. Combining a positive attitude with sensitive interpersonal skills gives you much more control and increases your personal productivity.
This 2-day programme is highly interactive and concentrates on practical techniques to develop your influencing skills in all forms of modern business communication.


Key focus:
- Maximise your leadership skills and personal credibility
- Speak fluently and confidently even under stress
- Handle difficult meetings sensitively and constructively
- Deliver confident, convincing presentations
- Overcome conflict and learn to deal with problem situations


Who will benefit:
Everyone who wants to improve their ability to influence, motivate, inspire and communicate with others. It will be of particular benefit to: New Managers, Sales & Marketing Managers, Project Leaders, Team Leaders, Senior Managers, Consultants, Engineers, Business Managers.


Course content:
- What is Positive Influencing?
- Create Personal Presence
- Harness Physical Energy to Project a Positive Impression
- Influencing One to One
- Influence a Meeting
- Give Influential, Interesting Presentations
- Influence Through Written Communications
- Overcome Conflict, Handle Difficult Meetings, Negotiate