Assertiveness Toolkit - The Art of Being Confident
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This interactive workshop will help you to build a set of skills for effective communication. You will learn how to become more confident, convey open body language and develop the ability to communicate calmly. It isn't just about learning to say "No"; this training will help to build relationships, confidence and change behaviour.
Who's it for?
Anyone who feels that they are too timid or aggressive in the workplace will benefit from this course.
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Further Details
Objectives
By enrolling on this course, you will:
Feel a renewed sense of confidence
Develop the techniques to ensure that you can stand up for yourself in any situation at work
Earn the respect of your colleagues as you start saying what you really mean, even in a difficult situation
Develop the ability to calm aggression or overcome passivity
Improve your listening skills
Develop a toolkit of methods in order to cope in different situations
Improve your communication skills
Begin to use a checklist to guide your behaviour in practice
Realise and overcome the fears that hold you back
There will be a coffee/tea break during the morning and afternoon (Lunch provided).
If you have any special dietary requirements please email Patrick.Duggan@Liverpoolchamber.org.uk
This Training Course is taught in classrooms in the following locations:
Liverpool
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
