Effective PA - Level 2
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This workshop brings together a variety of challenges which face the efficient personal assistant of today and provides practical advice and guidance as well as the opportunity to practice new skills and discuss problems.
Whilst building on the skills already attained from Stage 1, each delegate will enhance their people management skills across all levels, acquiring the ability to manage upwards and downwards within their organisation.
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Further Details
*For more information, dates and latest offers, please contact our training team on 0161 638 9329.
Course Content
• Communication at Work
o Lines of communication
o The communication process
o Barriers to communication and ways to overcome them
• Understanding Conflict
• Strategies for Managing Conflict
• Introduction to Leadership Skills
• Managing your Boss
o Strategies to help establish a constructive and mutually advantageous working relationship
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This Training Course is taught in classrooms in the following locations:
Manchester
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
