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Internal Quality Systems Auditing

Training Courses

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Training course summary

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Regular reviews of the performance of quality systems can provide real benefits in the identification of shortcomings and areas for improvement. If these reviews are carried out by trained staff, independent of the area involved, then the outcome can give management a clear picture of not just the operation of the quality system but of the effectiveness of the company activities. As a requirement of most quality systems these internal reviews, or audits to use the jargon, are often seen as some form of industrial dentistry, something to be endured rather than embraced. However, conducted sensitively, these audits can produce both a confidence in the robustness of the current arrangements together with the identification of areas for future improvements. It is important then that staff involved must have a clear picture of the process of auditing, to provide them with structure, and a good audit style, to enable them to establish a rapport with the auditee. This course aims at providing both of these aspects, enabling delegates to conduct audits in a progressive manner that targets the process under review rather than the person carrying it out.

Regions:
  • South West England
Delivery:
  • In House
  • Public
Category:
Difficulty:
  • Basic

Further Details

This one-day course will cover: • A review of the requirements of ISO 9001:2000 in relation to audits • The Development of good Auditing Technique • The Sequence of Events that comprise the Auditing Process • The Auditor’s role in Corrective Actions and Follow Up • Input into Management Review Potential delegates could include: • Senior Management seeking background knowledge of the topic • Newly appointed quality managers • Members of Quality Departments • Staff preparing for roles as internal quality auditors • Existing auditors seeking to update their audit skills

Guide price

£255 per delegate plus Vat

 

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