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Negotiation & Conflict Resolution

Training Courses

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Training course summary

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Training course can help you understand how conflict develops and how to interact with all parties to discover effective solutions. This practice-driven class uses case studies, to help you gain experience in using proven negotiation techniques in real-life situations. You will gain an understanding of the needs of different behavioral styles and how they can lead to misunderstanding and conflict, as well as ways to work with each of those styles to find peaceful solutions.

Regions:
  • All Areas
Delivery:
  • In House
  • Public
  • Other
Category:
Difficulty:
  • Advanced

Further Details

Conflict Defined Transitions in Conflict Thought Functional vs. Dysfunctional Conflict Stages of the Conflict Process Dimensions of Conflict Handling Negotiation Defined Types of Negotiation The Negotiation Process BATNA and How to Improve It Negotiation Techniques & Strategies Getting to YES in Negotiation Communication, Problem Solving & Decision Making in Negotiation Third Party Negotiations Style, Outcome Issues & Cross-Culture in Negotiation Applied Role Play Business Game

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