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Conflict Management

Training Courses

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Training course summary

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This interactive workshop examins types of conflict that can occur in the workplace, setting guidelines for managing those situations. By the end of the course participants will:- - Have a clear understanding of what consitutes conflict - Learn how to deal with conflict in a variety of situations using different techniques - Develop their own personal actionplan for managing conflict
Regions:
  • South East England
Delivery:
  • In House
  • Public
Category:
Difficulty:
  • Not applicable

Further Details

Course content:- - What is conflict? - Types, causes amd symptons of conflict - Elements of conflict - Communication skills - Understanding differeing personalities - Dealing with difficult people - Addressing hostility and agrression - Pulling it all together - Delegate action plans

Guide price

£399 per delegate on Open Courses

 

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