Further Details
At the end of this course, delegates will be able to:
•Discuss various ideas and approaches for improving business processes
•Model an organisation including the business environment and core business processes
•Model current business processes using a standard notation
•Analyse business tasks and specify their scope and behaviour
•Analyse the human performance aspects of tasks and processes
•Appreciate the levels of measurement needed to ensure process improvement
•Evaluate and improve business processes by applying re-design patterns
•Define frameworks for process re-design and implementation
ISEB certificates
This course prepares delegates to sit the one-hour, open book, examination leading to the certificate in Business Process Modelling offered by the Information Systems Examinations Board (ISEB). The certificate also earns one 'credit' towards the ISEB diploma in Business Analysis.
Guide price
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