Further Details
Course content:
IT Training Issues
"KISS" in Explanations, Examples and Practicals
Generating Rapport and Maintaining Interest
Balancing Telling and Doing
Dealing with Expectations
Overcoming Technofear
Using Equipment to Legitimate a Lack of Understanding
Dealing with Luddite Attitudes
Running Practical Sessions
Dealing with Keyboard Fiddlers
Minimising the Effects of Systems Failure
Disparate Range of Skills and Experiences
Handling the Mixed Status Environment
Guide price
private courses from £1450 + vat |