Root Cause Analysis Training (2 days)
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The natural tendency of many individuals and organisations when presented with a problem is to jump to a solution, any solution. They do not systematically analyse the problem to determine a root cause before considering potential solutions. This intensive two day Root Cause Analysis Training course is based on the proven Six Sigma performance improvement methodology with a strong focus on analysing the root cause of problems and developing appropriate solutions. The Root Cause Analysis Training course will start with the identification, prioritisation and definition of problems. We will then consider how we measure the problem and then use logical, data and process analysis to understand the problem followed by root cause analysis tools. Once we have verified the root cause we will then consider how we identify, evaluate, develop and implement a solution that addresses the root cause of the problem.
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Upon completion of this intensive two day Root Cause Analysis Training
course delegates will be able to:
Use a structured approach to identifying and defining the problem, determining the root cause through analysis and defining an appropriate solution.
Use a range of logical, data, process and root cause analysis tools to develop an understanding of the problem and identify a root cause.
Understand the importance and approaches to verifying a root cause.
Identify, evaluate and develop solutions that address the root cause of the problem.
