Assertiveness & Confidence Building
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Assertiveness & Confidence Building
A One Day Programme
Who Should Attend: Anyone who would like to be more self-confident or who would like to deal with others in a less aggressive or passive way.
Objective: To enable participants to feel more confident in handling difficult situations.
Outcomes
At the end of this Training Programme participants will be able to:
Understand more about self-esteem and its importance in dealing with others
Say ‘No’ – and be comforable with it
Understand the difference between Assertive, Aggressive and Non-Assertive behaviour
Negotiate solutions to problems with others more effectively
Handle criticism in a more constructive way
The programme is very participative and participants will have the opportunity to discuss real situations with others and learn straightforward and effective techniques in a supportive atmosphere without being embarrassed or threatened.
STAND & DELIVER
L E A R N I N G & D E V E L O P M E N T
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Further Details
Delegates’ comments on attending Stand & Deliver “Assertiveness & Confidence Building” courses :
Very good – really enjoyed it.
Very well presented with MUCH food for thought.
Brilliant, really informative.
I felt very focussed throughout. The course kept my attention throughout.
A highly motivating programme – very informative and at a well balanced level.
I have really enjoyed the course and fell I am more confident. I’m looking forward to putting all the things I have learned into practice. I am glad that I have had the opportunity to be on the course.
Excellent, easy to understand. Trainer put all at ease quickly.
Excellent two way communication between self and trainer.
This is a course that I can use in my day to day running of my department.
This Training Course is taught in classrooms in the following locations:
Lancaster
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
