Introduction to Management
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Discover how to identify your own communication style, how to communicate with colleagues effectively, delegate effectively, set goals, improve management of yourself and much more on this introduction to management 'small group' training workshop...in only 1 day!
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For course dates and venues visit www.traininaday.co.uk
Communication
Identifying your own communication style and that of others
Distinguishing others motivational strategies
Recognising barriers to successful communication
Building rapport with ease
Body Language how it can help you influence people
Recognising barriers to successful communication
Listening a key part of persuasion
Questioning identify others objectives
Developing a range of communication styles
Managing conflict
How to delegate effectively
Leadership
Developing your leadership skills
Discover your leadership style
Management
Managing with confidence
Manager as coach
Effective goal setting and delegation
Motivating your team
Giving and receiving feedback
Performance management
Managing you
