Further Details
What you will learn
At the conclusion of the course each delegate will be able to:-
* Perform team leading duties with increased confidence
* Have access to a portfolio of tips, techniques and methodologies used to create an effective team
* Project themselves as an effective leader
* Understand how to gain acceptance of their new position from their own peer group
Course Content
The Team Leader training course covers the following Top 10 Tips to gain acceptance as the team leader:-
* Effective Communication –Horizontal & Vertical, written, verbal and overt
* Using the group dynamic and internal politics to your advantage
* Understanding the 360° Mirror Principle
* Learning when and how to Delegate- Using the full resources of the team
* Managing your time effectively – Identifying priorities, managing meetings and monitoring progress
* Team Building - Setting Goals & Objectives (MBO)
* Positive Re-enforcement – MBWA, Bumble Bee Principle, Helicopter Principle
* Getting the basics right in disciplinary and grievance situations
* Learning how to motivate others
This course uses practical role plays to re-enforce the theory.
Guide price
£225 plus VAT per delegate |
