Further Details
At the end of this course delegates will be able to:
* Understand what the law requires
* Understand the relative merits of a “grievance or a grumble”
* Recognise the importance of note-taking and record keeping
* Understand how to investigate disciplinary situations
* Conduct a disciplinary interview
* Determine the levels and degrees of discipline
* Understand individual rights and the need for appeals
Course Content
The Discipline and Grievance training course covers the following topics:-
* What the law requires
* The grievance interview
* The disciplinary interview
* Practical exercise - setting the scene
* Practical exercise - identifying the issues
* Practical exercise - planning the outcomes
* The rights of appeal
* Differences between warnings
* What is unfair?
* What is fair?
* What is constructive?
* The significance of note taking
* The cost of getting it wrong
* Course Review
Guide price
£199 plus VAT per delegate |