Further Details
At the conclusion of this course delegates will be able to:
* Define their roles and responsibilities as a first line manager
* Evaluate their own preferred leadership style and learn how to modify it across a range of everyday work situations
* Identify with the knowledge, skills and appropriate leadership behaviours required for effective supervision
* Understand what causes motivation and how to develop it within a team Determine how and when to delegate
* Understand and practice effective communication at team and individual level
Course Content
The basic supervisory skills training course covers the following topics:-
* Supervisory roles & responsibilities
* Basic employment law update
* Leadership styles and their impact
* Practical exercise – developing your coaching style
* How to be in charge
* How to improve performance – team & individual
* Setting objectives exercise
* How to communicate & motivate
* The motivators exercise
* Management vs leadership
* How to deal with difficult staff - discipline & control case studies
* Milestones & evaluation
Guide price
£400 plus VAT per delegate |
