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One Day Courses - Microsoft Outlook 2003 Level 2

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Training course summary

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Brief Description

Outlook 2003 Module II presents skills training and assessment for some of the skill sets that form the Microsoft Office Outlook 2003 Specialist exam. This course provides competency in configuring and customizing the Outlook interface, using the Journal, using instant messaging, managing multiple e-mail accounts, communicating with newsgroups, creating Outlook forms, using the Business Contact Manager, configuring security settings, collaborating with other Outlook users, and working with offline folders and the remote mail feature. Guided, step-by-step labs provide opportunities to practice new skills. You can challenge yourself and review your skills after each lesson in the Lesson Summary and Lesson Review sections. Additional skill reinforcement is provided in Activities, Optional Labs, Lesson Quizzes and a Course Assessment that are available from your instructor.

Regions:
  • South East England
Delivery:
  • In House
Category:
Difficulty:
  • Intermediate

Further Details

Outlook 2003 Module II

Target Audience

This course targets individuals interested in learning the features of Outlook 2003.

Course Length

Outlook 2003 Module II is a one day course.

Prerequisites

This course assumes a basic knowledge of the Microsoft Windows operating environment and the fundamental skills of Outlook 2003 presented in Outlook 2003 Module I.

Brief Description

Outlook 2003 Module II presents skills training and assessment for some of the skill sets that form the Microsoft Office Outlook 2003 Specialist exam. This course provides competency in configuring and customizing the Outlook interface, using the Journal, using instant messaging, managing multiple e-mail accounts, communicating with newsgroups, creating Outlook forms, using the Business Contact Manager, configuring security settings, collaborating with other Outlook users, and working with offline folders and the remote mail feature. Guided, step-by-step labs provide opportunities to practice new skills. You can challenge yourself and review your skills after each lesson in the Lesson Summary and Lesson Review sections. Additional skill reinforcement is provided in Activities, Optional Labs, Lesson Quizzes and a Course Assessment that are available from your instructor.

Cost:

The cost of this course is just £125 per person

Topics

Lesson 1: Configuring and Customizing Outlook

Specifying Outlook Startup Settings
Customizing Outlook Today
Customizing Outlook Toolbars
Customizing Outlook Menus
Specifying Advanced E-Mail Options
Configuring Dial-Up Connections

Lesson 2: Using the Journal

Journal Views
Setting Journal Options
Creating Journal Entries
Modifying Journal Entries
Printing Journal Entries
Deleting Journal Entries

Lesson 3: Using Instant Messaging and Managing Multiple E-Mail Accounts

Instant Messaging (IM)
Windows Messenger
Creating a Hotmail Account
Adding Contacts to Windows Messenger
Exchanging Instant Messages
Attaching Files to Instant Messages
Adding E-Mail Accounts to Outlook
Using Multiple E-Mail Accounts in Outlook

Lesson 4: Communicating with Newsgroups

About Newsgroups and Newsreader
Starting the Newsreader
Setting Up a Newsgroups Account s
Searching for Newsgroups
Viewing Newsgroup Message Headers
Subscribing to Newsgroups
Opening News Messages in Newsgroups
Posting News Messages to Newsgroups

Lesson 5: Creating Outlook Forms

Introduction to Forms
Viewing Outlook Forms
Creating Custom Forms
Using Custom Forms
Deleting Custom Forms

Lesson 6: Using Business Contact Manager

About Business Contact Manager
Creating Accounts
Creating Business Contacts
Creating Opportunities
Linking History Items to Records
Assigning Accounts and Business
Contacts to Categories
Generating Reports

Lesson 7: Configuring Security Settings

E-Mail Message Security
Controlling Security Zone Settings
Encryption, Keys, Certificates and Secure Protocols
Obtaining Digital Certificates
Digitally Signing E-Mail Messages
Viewing Digital Certificates
Saving Digital Certificates in Your Contacts List
Exchanging Encrypted E-Mail Messages

Lesson 8: Collaborating with Other Outlook Users

Collaboration Techniques
Delegating Folder Access
Viewing Other Users Calendars
Viewing Other Users Tasks Lists
Tracking Assigned Tasks
Removing Delegate Access
Sharing Free/Busy Information
Scheduling a NetMeeting Conference

Lesson 9: Working with the Offline Folder and Remote Mail Features

Overview of Offline Folders
Creating an Offline Folder File
Configuring Folders for Offline Use
Switching Between Working Online and Offline
Creating a Quick Synchronization Group
Synchronizing by Message Size
Downloading Messages for Remote Use
Disabling the Offline Folder and Remote Mail Features and Accounts

Guide price

£125 per Student

 

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