Essential TELESALES Skills
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Turning ‘Theory’ into ‘Practice’
This highly structured and interactive foundation course in professional telephone selling will give you the skills and will to win business over the telephone and secure a successful career in sales.
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Further Details
Benefits to you:
- Building and developing a personal communication style on the
telephone that works and sells for you
- Reaching the decision maker, building credibility and rapport,
maintaining control and closing the sale
- Mastering effective probing, listening and questioning techniques and skills
- Securing commitment, decision making and sales through your improved telephone selling skills
- Handling and overcoming objections, complaints and problems
- Maintaining motivation, drive and enthusiasm, ultimately leading to increased sales
- Building stronger and mutually beneficial relationships with your customers by telephone
Who should attend?
Existing and new telesales staff needing to master solid skills and techniques in telephone selling.
This Training Course is offered "in house" at the following locations:
Carlisle
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
