Further Details
It's not rocket science to understand what makes some companies very successful and well regarded by their customers. They have a simple philosophy of putting the customer first and last and putting the customer at the heart of everything they do and the rationale behind every decision. This one-day programme looks at case studies of organisations which turned themselves into customer-orientated businesses and draws out the lessons to be learned by any organisation no matter what its size or its products or services.
Guide price
£600 per day for up to 8 delegates |