ISO 9001 Awareness/Introduction

This course is ideal for anyone who is involved or going to be involved in quality management within an organisation. This course is suitable for anyone from senior managers to shop floor staff and is an essential part of developing an understanding of ISO 9001:2008

Course Contents
This is an interactive course giving you a foundation in ISO 9001:2008

What is covered:

•Background to Quality Assurance
•Setting effective quality objectives
•Plan do check act system of working
•The process model
•Continual improvement
•The 8 quality management principles
•The ISO 9001:2008 standard, its clauses and requirements
•The role of a quality representative

Course Objectives
The ISO 9001:2008 Awareness training course teaches all of the key concepts

What you will learn:

•The purpose of a quality management system with relevance to the 8 principles of quality management
•How to interpret the requirements of ISO 9001:2008
•The meaning of various quality management terms such as processes, procedures, quality manual, audits, certification, accreditation and many more

Course Benefits
•Learn how your organisation can save money, reduce waste and improve customer satisfaction with a management system based on the ISO 9001:2008 standard
•Develop your career and demonstrate your professional development with a certificate
•Meet other quality professionals and benefit from our tutors years of experience in the industry

Next Steps
You may also be interested in the following:
•ISO 9001:2008 Internal Auditor
•ISO 14001:2004 Awareness
•Bespoke consultancy services to suit your organisations exact requirements