Introductory to Supervisory Skills

By the end of the course, you will know how to:
• State the key aspects of their role as a supervisor / team leader, and demonstrate how to put these into practice
• Understand their own values and motivations in the workplace, gain insight into those of others, and explain how this can be used to get the best out of their team
• Set appropriate and realistic standards/objectives for their team and for individuals within it
• Describe a model of team leadership and how they can put this into practice in their workplace
• Describe a wide range of different ways in which they can support the development of their team members and help them learn
• Give people effective feedback to improve and correct performance
• Delegate activities to team members effectively
• Explain their role in implementing formal people management procedures, such as discipline and attendance
• Produce an action plan to help them transfer their learning into the workplace

Delivery:	Other
Regions:	North East England North West England The East Midlands The West Midlands South East England
Category:	Supervisory Skills