Recruitment and Selection

•Recruitment and selection in context – its importance to organisational success
•Overview of the key stages in recruitment and selection
•The legal aspects and what it means in practice including the Equality Act 2010
•The selection interview – identifying good and bad practice
•Planning and preparing for the selection interview in line with Person Specification
•Getting off to a positive start - establishing rapport and putting candidate at ease
•Keeping the interview on track – using questioning techniques and active listening
•Reading body language signals
•Closing the interview appropriately
•Assessing candidates against pre-set criteria and making fair, justifiable decisions
•Importance of keeping adequate records and essential pre-employment checks
•Practical selection interviews followed by feedback and discussion
•Personal development notes and action plans

{Comprehensive course notes are is included for reference and further guidance.}

In-house courses can be delivered over 2 days if preferred and company documentation such as job descriptions and person specifications can be incorporated into the course.