Intermediate Apprenticeship IT User
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This is a 12 month programme and all elements must be completed in order to achieve an IT User Apprenticeship.
The NVQ is designed for people who are working in an IT role and this can apply to a variety of disciplines. It includes:
• IT troubleshooting
• IT maintenance
• Specialist and bespoke software
• Using IT to exchange information
• Email
• Spreadsheets
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Functional Skills are transferrable skills which are valued by employers and which give individuals the necessary skills required in the workplace. They provide a base from which an individual can develop other employability skills. Functional Skills are tools that enable people to:
• Apply their knowledge and understanding in everyday life
• Engage competently and confidently with others
• Solve problems in both familiar and unfamiliar situations
Employment Rights & Responsibilities workbook provides individuals with information about their organisation such as:
• Contracts of employment
• Policies & Procedures
• Equality & Diversity
• Data Protection
• General Sources of Information & Advice
This qualification is also available at Level 3 (Advanced Apprenticeship)
