Assertiveness Training
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You will learn how to be assertive as opposed to aggressive; you will learn to deal with difficult situations in an assertive way and most importantly how to say no!
By the end of the course you will have:
* All underpinning knowledge and skills to deal with difficult situations effectively
* Ability to deliver assertive statements effectively
* Build your own self confidence
* Strength to say ‘no’ assertively
Pre-Course Work:
No pre course work is required for this confidence and assertiveness course and is suitable for anyone who wishes to improve their confidence both at work and personally
Proposed Course Outline:
During this interactive, linked and practical Assertiveness / Confidence Building course, you will learn:
What is assertiveness
Benefits of being assertive
Be assertive in the right situations
Understand different levels of assertiveness
Submissive/aggressive behaviours, their definition and body language
The difference between submissive, aggressive and assertive behaviour
Own personal communication style
Planning confidence
Be specific, stay relevant and achieve positive outcomes
Barriers to assertiveness
Recognise and deal with fear
Assertive techniques
Saying no assertively
Persuasion skills and coping with criticism
Listening skills
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Further Details
No pre course work is required.
This course is delivered over 1 day.
All prices are excluding VAT, travel is charged with In-house courses at 40p per mile from our head office.
This course is also available as a public course for £225 per delegate.
This Training Course is offered "in house" at the following locations:
Aberdeen
Dundee
Dumfries
Edinburgh
Falkirk
Glasgow
Galshiels
Kilmarnock
Kirkwall
Kirkaldy
Motherwell
Paisley
Perth
Inverness
Belfast
Durham
Darlington
Harrogate
Hull
Leeds
Newcastle
Sunderland
Cleveland
Wakefield
York
Blackburn
Bradford
Bolton
Carlisle
Chester
Crewe
Blackpool
Huddersfield
Halifax
Liverpool
Lancaster
Manchester
Oldham
Preston
Stockport
Warrington
Wigan
Cambridge
Colchester
Derby
Doncaster
Ipswich
Leicester
Lincoln
Nottingham
Norwich
Peterborough
Sheffield
Birmingham
Coventry
Stoke on Trent
Telford
Dudley
Hereford
Northampton
Worcester
Walsall
Wolverhampton
Cardiff
Llandrindod
Llandudno
Newport
Swansea
Shrewsbury
Bath
Bournemouth
Bristol
Dorchester
Exeter
Gloucester
Plymouth
Swindon
Salisbury
Taunton
Torquay
Truro
St. Albans
Brighton
Chelmsford
Canterbury
Guildford
Hemel Hempstead
Luton
Medway
Milton Keynes
Oxford
Portsmouth
Reading
Redhill
Stevenage
Slough
Southampton
Southend on Sea
Tonbridge
Bromley
Croydon
Dartford
London E
London EC
Enfield
Harlow
Ilford
Kingston upon Thames
London N
London NW
Romford
London SE
Sutton
London SW
Twickenham
Southall
London W
London WC
Watford
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
