Accredited Supervisor - Level 3
This Open College Network accredited level 3 supervisor / team leader training course provides new or existing supervisors with the underpinning skills and knowledge to become exceptional team managers whilst obtaining an accreditation at the end of training.
-Proposed Course Outline:
Personal Effectiveness
Understand your own and others expectations and responsibilities of the supervisory role
Prioritise workloads - be more time efficient
Develop skills of delegation and put them in to practice
Communication Skills
Develop effective feedback techniques, both with your team and senior management
Teams
Understand your team, it's dynamics and utilise motivational techniques to get the best from them.
Learning Outcomes -
Upon completion of this supervisor course delegates should be able to…
Identify best practice in giving verbal feedback
Use the EEEC model (Example, Effect, Expectation, Consequence)
Understand and be able to give feedback positively
Be able to give consistency, personally and as part of a group
Set and maintain standards
Be able to prioritise effectively and understand how to.
Make good decisions and use prioritising techniques
Delegate successfully
Be able to motivate teams
Understand strengths and weaknesses within the team (SWOT)
Be an effective time manager
Create and link back to the workplace an action plan to help embed the training to their everyday duties
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The course provides each learner through the use of task observations, questionnaires and action plans a level 3 nationally recognised certificate.
No pre course work is required.
This course is delivered over 1 day.
All prices are excluding VAT, travel is charged with In-house courses at 40p per mile from our head office.
In-house Courses - £875.00 per day*
This course is also available as a public course for £275 per delegate.
