Supervisory Skills
A new management role can be a daunting experience. This course will give you a toolkit of essential skills and techniques to use back in the workplace. As a result of attending, you will feel more confident in tackling a variety of key issues including leading a team, motivation, delegation and resolving people issues. By the end of this workshop you will:
•Have some actions you can take to make the step from team member to team leader.
•Have identified the key skills and attributes of successful leaders and managers.
•Understand flexibility and when to use different leadership styles.
•Be able to respond effectively to difficult situations and deal with challenging behaviour.
•Have learnt techniques to build a winning team.
•Understand the importance of managing performance and learnt some skills to help you deal with performance problems.
•Have acquired techniques to improve your personal effectiveness.
•Have developed a personal development plan for your continued personal development.
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Further Details
This course is held regularly at various venues across the South West, please contact us for dates.
The cost includes course handouts, refreshments and ILM registration.
This Training Course is taught in classrooms in the following locations:
Bournemouth
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
