Change Management Foundation and Practitioner Course

What topics are covered by the course?

Individual change Whatever the level or degree of organisational change, the people on the receiving end are the ones who will ultimately cause the change to be a success or a failure. The issues people face when dealing with change and approaches for dealing with resistance are covered. Team change This module focuses on the challenges faced by teams when they are formed and transitioning through change initiatives, and approaches for how to manage them. Organisational change This module focuses on how to select the most appropriate approaches and frameworks for the extent of change required and the organisational culture you are working within. Leading change A thread running throughout the course is the crucial role of leadership. Different styles of leadership and their suitability to different types of complex scenarios and organisations are explored.

Who should attend?

Stakeholders, team members and customers all have different attitudes and perspectives on change. Understanding each of these and dealing with the emotions that surface, requires more than a standard project and programme management approach. If you are responsible for, or involved in, implementing change in your organisation, then this course is for you.

What will I be able to do on completion?

This APM Group accredited course will help you gain a better understanding of different frameworks and ways of approaching and leading change at an individual, team or organisational level.

How will I be assessed?

There are 2 levels to this qualification; Foundation and Practitioner. The first 3 days of the course cover the syllabus and exam for the Foundation level. The exam consists of a 1 hour multiple-choice paper, with 60 questions on the theories of how change impacts and is affected by the individual, the team, the organisation and the change leader. The pass mark is 50%. Candidates who undertake the Practitioner level will spend another day building on the knowledge gained of the four change areas from the Foundation level, achieving a deeper knowledge of the principles of change management and an understanding of how to implement and manage change in their organisations. The Practitioner exam is taken on the morning of the 5th day and is a 3-hour multiple-choice paper based on a given scenario and split into 4 main sections comprising 20 questions each. The course manual and Practitioner handbook may be taken into the exam. The pass mark is 50%.