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Communicating For Results

Training Courses

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Training course summary

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Understand…and be understood! Having the confidence and skills to communicate is central to everyone’s job role. Unfortunately, you have probably already experienced the pain and difficulties caused by a poor communicator? People who lack skills in this area, rarely achieve their full potential and often find difficulty influencing and dealing with others. This highly practical 2 day course is packed with great tips, tools and techniques to enable you to develop a range of interpersonal skills and so improve your results, self confidence and working relationships.

Regions:
  • All Areas
Delivery:
  • In House
Category:
Difficulty:
  • Intermediate

Further Details

Topics covered include: • Communication Cycle • Common Barriers • Your Communication Style • Verbal and Non-Verbal Communication • Rapport Building: Tuning in to Others • Questioning and Listening • The OK Corrall • Presenting a Positive Image • Skills Practice • Action Planning

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