Communicating For Results
Understand…and be understood!
Having the confidence and skills to communicate is central to everyone’s job role. Unfortunately, you have probably already experienced the pain and difficulties caused by a poor communicator?
People who lack skills in this area, rarely achieve their full potential and often find difficulty influencing and dealing with others.
This highly practical 2 day course is packed with great tips, tools and techniques to enable you to develop a range of interpersonal skills and so improve your results, self confidence and working relationships.
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Further Details
Topics covered include:
• Communication Cycle
• Common Barriers
• Your Communication Style
• Verbal and Non-Verbal Communication
• Rapport Building: Tuning in to Others
• Questioning and Listening
• The OK Corrall
• Presenting a Positive Image
• Skills Practice
• Action Planning
This Training Course is offered "in house" at the following locations:
Milton Keynes
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
