CMI Level 3 Diploma in First Line Management
Intended for the supervisor or junior manager who has authority and personal attributes to organize and direct work of others in order to produce desired outcomes. It is equally valuable for delegates who aspire to such a role. The course is an updated full replacement for the CMI Level 3 Certificate in Management.
It is intended for those people who need to maintain and develop the effectiveness and efficiency of the operations for which they are responsible by means of:
■ Motivating and developing the people who work in the team or department
■ Fostering effective communication
■ Developing a sense of team/corporate identity
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Course units:
■ 3001 Personal development as a first line manager
■ 3002 Resource planning
■ 3003 Meeting stakeholder needs
■ 3004 Managing and communicating information
■ 3005 Developing individuals and teams
■ 3006 Recruitment and selection
■ 3007 Maintaining quality standards
■ 3008 Improving team performance
■ 3009 Managing communication
Units 3001 to 3005 must be passed, together with any other two units, to achieve the full Diploma.
