ILM Level 3 Award in Management

Programme Content

Workshop 1

Introduction to Leadership and Management

This one day workshop will provide an opportunity for participants to develop and enhance existing knowledge and understanding of the characteristics and behaviours of effective leadership and management. Participants will focus on identifying the principles that aid effective leadership and management and understand how these can be translated to their businesses.

Workshop 2

Building the Team

Trust is the essential precondition upon which team success depends. It underlies the quality of every relationship, every communication, and every business venture, without it, nothing can be built or maintained. This one day workshop addresses the importance of maintaining trust and confidentiality in a team building context; it will also explore how effective teams are formed and the advantages of understanding team roles as defined by Dr Meredith Belbin.

Workshop 3

Solving problems and decision making

Managers at all levels will tell you they spend much of their day solving problems and making decisions. Many of them define their effectiveness based upon their ability to solve problems, however very few have ever received formal training. This one day workshop will provide participants with rational and creative thinking processes to create a comprehensive approach to problem solving, decision making and planning.

Workshop 4

Motivate and coach your team

The motivation of others is a highly valuable skill which once learned and applied can have a huge impact on the performance not just of the team but the business too. This one day workshop will provide participants with the tools, techniques and frameworks to be able to motivate team members and raise their performance on an even more consistent basis. The workshop will also explore the basic skills required to coach effectively, and to apply coaching techniques to your team to improve their attitude, behaviour and results.
Assessment

Assessment will be through work-based assignments to demonstrate achievement of learning outcomes. You will also be required to complete a reflective review to demonstrate application in the workplace.

Delivery

Delivery is usually over 4 days at a time and place convenient to you. For more information call today and one of our Account Managers will be happy to discuss the course in more detail.

For more information about our management qualifications call 02921 510061 and one of our Account Managers will be happy to help.

Delivery:	In house
Category:	Line Management