The New Manager
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It’s exciting… but sometimes tough being a new manager. The technical knowledge that got you promoted in the first place quickly becomes less important than getting the best from the people you are now responsible for. Unless you’re lucky, no one usually guides you on how to manage people effectively – it is often left to chance.
This highly-participative 2 day course puts the record straight and provides a wide range of practical and instantly usable tips, ideas and techniques to significantly help any new manager to ‘hit the ground running’.
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Topics covered include:
• Your Role, Responsibilities and Expectations
• Managing v Doing?
• Management Styles
• The 5 Essential Skills for All New Managers
• Developing Key Skills: Communication, Delegation, Motivation, Planning,
Performance Feedback
• Action Planning.