Stars, Steadies & Slackers: Managing for Performance
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You know it…employees can sometimes be a problem!
Unfortunately, it seems to be that certain people stop looking for work as soon as they find a job! Getting people to perform consistently and deliver to expectations is one of the most difficult responsibilities facing any manager.
Most managers we’ve trained over the years agree that there are 3 broad categories of employee in the workplace; The Stars, The Steadies & The Slackers – each of which presents its own unique challenges to the manager.
This hard-hitting and hugely practical 2 day course focuses on how to effectively manage and drive forward the performance of these 3 groups.
By honing the skills, attitudes and techniques, this training will enable managers to actively engage employees in their work and achieve improved results and productivity through their teams.
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Topics covered include:
• What is Performance Management? Why it’s not easy
• How do Performance Problems arise?
• Characteristics of The Stars, Steadies & Slackers
• The Attitude Cycle & The OK Corral
• The 4 Causes of Poor Performance
• The ‘Set Up To Fail’ Syndrome
• Techniques for Engaging Employees to Perform
• Action Planning