Demonstrating CONFIDENCE and ASSERTIVENESS at Work
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Turning 'Theory' into 'Practice'?
Through self-assessment, discussion, role-play, exercises and best practice tools and techniques, you will return to work recognising and applying assertiveness in your day-to-day work. You will be more confident, positive and ready to forge stronger relationships with those around you, ultimately resulting in improved performance individually and within your team.
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Further Details
Benefits to you:
- Understanding the principles, benefits and challenges of assertive communication
- Knowing the difference between assertive, passive and aggressive behaviour and using your improved skills to manage situations more effectively
- Overcoming feelings of apprehension and fear
- Projecting a more confident, open and competent image
Who should attend?
Individuals wishing to develop their personal effectiveness, assertiveness and confidence in order to enhance working relationships and manage difficult situations.
This Training Course is taught in classrooms in the following locations:
Carlisle
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