Microsoft Certified IT Professional - Enterprise Support Technician
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This certification proves your ability to successfully troubleshoot desktop environments that run on the Windows Vista operating system. It also shows you have the necessary soft skills to educate users and help them solve hardware and software operation and application problems on Windows Vista.
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Further Details
Skills you'll gain:
- Installing and upgrading Windows Vista
- Configuring and troubleshooting post
- installation system settings
- Maintaining and optimising systems that run Windows Vista
- Configuring, supporting and maintaining desktop applications
You'll be qualified for:
- Helpdesk / Service Desk Team Leader
- Technical Support Specialist
- Desktop Technician
- Customer Support Representative
In Partnership with SkillSoft
reed.co.uk has selected SkillSoft as the training provider of choice for IT certification training. Not only is SkillSoft the world leader in eLearning for IT professionals, but their comprehensive, interactive, self-paced training is used by many of the world's leading corporations.
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