NLP Debt Recovery
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Using (Neuro Linguistic Programming) NLP and debt recovery methods delegates will be given the tools to effectively manage their client contact.
From start to finish they will taught how to build rapport, communicate messages effectively and deliver results.
This course will suit any organisation that has to deal with the ever growing issue of debt recovery.
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Further Details
Using techniques such as linguistic rapport and persuasive negotiation we will teach your collectors how to
avoid conflict, gain the trust of the client, build confidence, control the contact with clients, shift negative
states to positive states, manage stress, enhance motivation, boost morale and performance.
Ultimately the real gain will be cash collection along with an enhanced customer experience
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
