Effective and Confident Administrator/Office Manager
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As an administrator in a busy office, you will be used to ‘juggling balls’. This course will show you how to deal with a variety of situations using effective communication skills and assertiveness techniques. You will explore ways to increase productivity and efficiency, and improve systems and procedures. Learn how to manage your time, organise projects, prioritise, and delegate.
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Further Details
Content:
•Planning & prioritising to achieve goals
•Directing energy to increase effectiveness
•Managing your time to handle your workload efficiently
•Using assertive communication
•Managing your behaviour & emotions
•Persuading & influencing Skills
•Handling conflict
•Receiving & giving feedback effectively
This Training Course is taught in classrooms in the following locations:
Canterbury
Tonbridge
London SE
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