Communicate Assertively and with Confidence
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This communication skills training course is for anyone who would like to be more assertive and confident in their day-to-day communication; those who lack confidence or are perceived by others as being too shy or too aggressive
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Further Details
•Understand the benefits of assertive behaviour
•Use assertiveness skills to persuade people
•Communicate ideas more clearly and effectively
•Enhance two-way communication through effective listening skills
•Recognise other behaviours: passive, aggressive and passive-aggressive
•Influence the behaviour of others through controlling our own behaviour
•Use body language to achieve results
•Be specific and stay relevant in order to achieve a positive outcome
•How to give and receive feedback in a positive manner
This Training Course is taught in classrooms in the following locations:
Canterbury
Tonbridge
London SE
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