Essential Skills for Executive Secretaries and PAs
Designed specifically for Executive Secretaries, Assistants and Pas, Key Skills for Exceptional Performance will enable you to gain the essential communication, team working, time management and interpersonal skills which will enable you to manage all aspects of your role professionally.
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THIS COURSE WILL ENABLE YOU TO:
- Gain an insight into the psychology of human beings ~ not least, yourself
- Understand the effect of your behaviour on the performance of yourself and others
- Manage your time, and your boss's time, more effectively
- Develop your ability to influence and persuade others
- Build and maintain positive relationships and minimise conflict
- Maximise your contribution to team performance and productivity
- Make your point more assertively
- Discover how to support and develop your own role and that of your boss and his/her colleagues
- Get the very best from your boss - in the nicest possible way!
