Advanced Influencing & Interpersonal Skills For Secretaries
This course will enable you to understand different ways of communicating in an effective way that best suits the personality style of the person you are interacting with. You will learn the practical skills of using assertive behaviour and influencing techniques to get the outcome you desire while at the same time managing to avoid conflict.
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Further Details
Quite simply, this is the only structured programme that has been formulated specifically for PA’s and executive secretaries that deals with the practical skills of influence and interpersonal skills in an applied business context. The people who get achieve successful outcomes in any organisation are the ones who can influence and communicate with others in a way that gets results, and as a modern PA or secretary you will probably need to influence and communicate effectively with more people than anyone else in your organisation
This Training Course is taught in classrooms in the following locations:
Bromley
London SW
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
