Interpersonal Effectiveness in Management

You're a successful and competent manager. You meet targets, achieve objectives and spearhead your team effectively. Simply put, you get the job done. But are you getting the maximum from your team? Are you successfully handling negative attitudes and resolving conflict situations? Does your influence reach beyond your team, and is your communication powerful and effective? Discover how you can develop sophisticated interpersonal competence and reinforce your communication messages across a wide range of situations: both one-to-one and in teams; internally and externally; and in managing your own people as well as in managing upwards and across divisions.