MANAGING THE CUSTOMER RELATIONSHIP EFFECTIVELY
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Other Management Training courses
| Foundation Management Development Programme |
| Managing in a Matrix |
Course content includes:
The customer relationship concept
Customercentricity - what is it and do you have it?
Measuring your performance to customers
Service standards
Building and developing customer relationships
Seven philosophies for building great brand experiences
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Further Details
This course is run at our centre in Essex, please call us for further details.
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
