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Facilitating Focus Groups (2 days)

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Training course summary

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Focus groups are a vital tool for quality & process improvement and staff development strategies. Often focus groups can identify areas to include in staff/customer surveys; improve staff motivation and morale; or generate creative ideas to problems or areas of improvement. There are a range of skills needed by a facilitator and this two day course will take delegates step by step through preparing and facilitating effective focus groups.
Regions:
  • All Areas
Delivery:
  • In House
Category:
Difficulty:
  • Introductory

Further Details

Course Objectives: • Understand the benefits and uses for focus groups • Develop the key skills of a facilitator • Understand and effectively deal with group dynamics • Prepare to facilitate a focus group • Effectively facilitate a focus group

Guide price

private courses from £1650 + vat

 

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