Facilitating Focus Groups Training (2 days)
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Focus groups are a vital tool for quality & process improvement and staff development strategies. Often focus groups can identify areas to include in staff/customer surveys; improve staff motivation and morale; or generate creative ideas to problems or areas of improvement. There are a range of skills needed by a facilitator and this two day Facilitating Focus Groups Training Course will take delegates step by step through preparing and facilitating effective focus groups.
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Further Details
Facilitating Focus Groups Training Course Objectives:
• Understand the benefits and uses for focus groups
• Develop the key skills of a facilitator
• Understand and effectively deal with group dynamics
• Prepare to facilitate a focus group
• Effectively facilitate a focus group
This Training Course is offered "in house" at the following locations:
Brighton
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