Build Business by Telephone – Sales skills for selling by telephone

Sales Training for Telephone Sales People

Today many customers are won and lost without face to face meetings. Success rests on good qualification, ability to get through to decision makers, gaining their attention, establishing credibility, and communicating convincingly.

Whether your task is to sell an appointment or conduct the entire sale via the telephone, this course will refresh best practice, introduce new ideas, and provide an opportunity to practise.

* Two day public course
* Flexible in-house, bespoke, and distance learning options
* Tools, templates, frameworks, and examples save time and aid learning
* Post session exercises and assignments foster new habits and practices
* Creates common language that improves communication and team work
* Promotes wider adoption of 'best practice' habits and methods
* Greater job satisfaction improves staff retention and reduces costs
* Increases sales productivity, consistency, and results

Create, develop, and practise new more effective ways to win co-operation from intermediaries, break pre-occupation of decision makers, gain their attention, establish a dialogue, and motivate action.

Write a new script and then learn it on the course. Learn how to handle all of the common objections. Gain hundreds of new ideas to improve conversion and maintain motivation.

Small things count when customers have only your voice to judge you by. Upgrade what you say and how you say it and leap to the next level.

Who should attend:

Business to business sales people who need to make their own appointments; Internal sales people who develop new business; Telemarketing people; Telephone sales people; Internal trainers required to train people in the preceding roles; Managers and Directors who need a better understanding of telephone selling.

Delivery:	Classroom
Regions:	South East England
Category:	B To B Telemarketing