Further Details
After completing this course, delegates will be able to:
• identify exactly what conflict is, why it arises and how it can be utilised for maximum benefit;
• recognise the various stages of conflict and preventing them from escalating;
• deal with conflict with a greater awareness of the conflict management style of themselves and others;
• utilise a variety of methods for managing conflict successfully;
• invest less time and energy in conflict and creating more productive relationships with others
Guide price
private courses from £825 + vat |