Coaching Skills for Supervisors and Managers
Coaching is a wonderful method of greatly improving performance of individuals and teams. It includes deliberate and specific activities designed for employees to develop their skills by learning on the job. The Manager who can develop their coaching skills can lead highly productive teams with motivated individuals, resulting in significantly increasing cost effectiveness and organisational performance.
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Contents:
Coaching Skills for Supervisors and Managers demonstrates how to plan and deliver constructive coaching sessions and how it can be applied efficiently across different workplace environments. Several practical group exercises ensure delegates benefit from practice and feedback that is geared to quickly develop skills and build confidence that they can take back to their workplace and put into practice immediately.
This programme includes:
The managers' role as a coach
Qualities of the effective coach
Identifying learning needs
Identifying barriers to learning
Identifying individual learning styles
Personal learning styles
Structuring the coaching session
Setting objectives and targets
Coaching the new team member
Delegation, empowerment and motivation
Managing poor performers
Obtaining feedback
Key Performance Indicators
Validation and evaluation
